Privacy Policy

1. Introduction

Lumina Arts Academy ("we," "us," or "our") is committed to protecting the privacy of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, luminaartsacademy.com (the "Site"), and use our online acting courses and related services (the "Services"). Please read this Privacy Policy carefully. By accessing or using our Site and Services, you agree to the terms of this Privacy Policy. This policy is effective as of January 1, 2025.

2. Information We Collect

We collect several types of information from and about users of our Site and Services, including:

• Personal Information: This includes information that can be used to identify you, such as your name, email address, postal address, phone number, payment information, and any other information you voluntarily provide to us.
• Technical Information: This includes information about your device, browsing actions, and patterns, such as your IP address, browser type, operating system, referring URLs, pages visited, and the dates and times of your visits.
• Usage Data: This includes information about how you use our Site and Services, such as the courses you enroll in, the content you access, and your interactions with other users.

3. How We Collect Information

We collect information in the following ways:

• Directly from You: We collect information directly from you when you register for an account, enroll in a course, complete a form, contact us with questions or feedback, or otherwise interact with our Site and Services.
• Automatically: We automatically collect technical information and usage data through the use of cookies, web beacons, and other tracking technologies.
• From Third Parties: We may receive information about you from third-party sources, such as payment processors, marketing partners, and social media platforms.

4. How We Use Your Information

We use your information for various purposes, including:

• Providing and Improving Our Services: To deliver our online acting courses, personalize your learning experience, and improve the functionality and performance of our Site and Services.
• Communicating with You: To respond to your inquiries, provide customer support, send you important updates and notifications, and communicate with you about our Services.
• Marketing and Promotions: To send you promotional materials and special offers, subject to your preferences and applicable laws.
• Analytics and Research: To analyze trends, track usage, and gather demographic information for internal research and development purposes.
• Legal Compliance: To comply with applicable laws, regulations, and legal processes.

5. Disclosure of Your Information

We may disclose your information to the following categories of recipients:

• Service Providers: We share information with third-party service providers who assist us in providing and supporting our Services, such as payment processors, hosting providers, email marketing services, and analytics providers.
• Business Partners: We may share information with our business partners for marketing, advertising, or other business purposes, subject to your consent.
• Legal Authorities: We may disclose information to legal authorities if required by law or legal process, or if we believe that disclosure is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.
• Affiliates: We may share information with our affiliates for internal business purposes, such as providing customer support, improving our Services, and marketing.

6. Data Security

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. These measures include:

• Encryption: We use encryption to protect sensitive information transmitted online.
• Secure Storage: We store your information on secure servers that are protected by firewalls and other security measures.
• Access Controls: We limit access to your information to authorized personnel who need it to perform their duties.

However, no method of transmission over the internet or method of electronic storage is completely secure. Therefore, we cannot guarantee the absolute security of your information.

7. Your Rights

You have certain rights regarding your personal information, including the right to:

• Access: You have the right to access the personal information we hold about you.
• Rectification: You have the right to correct any inaccurate or incomplete personal information we hold about you.
• Erasure: You have the right to request that we delete your personal information, subject to certain exceptions.
• Restriction of Processing: You have the right to restrict the processing of your personal information in certain circumstances.
• Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit that information to another controller.
• Objection: You have the right to object to the processing of your personal information in certain circumstances, including for marketing purposes.

To exercise these rights, please contact us at privacy@luminaartsacademy.com .

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

9. Children's Privacy

Our Site and Services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at privacy@luminaartsacademy.com .

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post any changes on this page and update the effective date. We encourage you to review this Privacy Policy periodically.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Lumina Arts Academy
Privacy Department
789 Oak Avenue, Suite 200
Beverly Hills, CA 90210
Email: privacy@luminaartsacademy.com
Phone: +1 895-293-9789

12. GDPR Compliance

For individuals residing in the European Economic Area (EEA), Lumina Arts Academy adheres to the General Data Protection Regulation (GDPR). We ensure that personal data is processed lawfully, fairly, and transparently, and that data is collected only for specified, explicit, and legitimate purposes. You have the right to access, rectify, erase, restrict processing, object to processing, and data portability. To exercise these rights, please contact our Data Protection Officer (DPO) at dpo@luminaartsacademy.com .

13. CCPA Compliance

For California residents, Lumina Arts Academy complies with the California Consumer Privacy Act (CCPA). You have the right to know what personal data is being collected about you, the right to request deletion of your personal data, and the right to opt-out of the sale of your personal data. We do not sell your personal data. To exercise your CCPA rights, please contact us at privacy@luminaartsacademy.com .

14. Third-Party Websites

Our website may contain links to third-party websites that are not owned or controlled by Lumina Arts Academy. We are not responsible for the privacy practices of these websites. We encourage you to review the privacy policies of these websites before providing any personal information.

15. International Data Transfers

If you are accessing our website from a country outside of the United States, your personal information may be transferred to and processed in the United States, where our servers are located. The data protection laws of the United States may differ from the laws in your country. By using our website, you consent to the transfer of your personal information to the United States.

16. Automated Decision-Making

Lumina Arts Academy does not use automated decision-making processes, including profiling, that produce legal effects concerning you or similarly significantly affect you.

17. Notification of Changes

In the event of a data breach that is likely to result in a high risk to the rights and freedoms of individuals, we will notify affected individuals and the relevant supervisory authority within the timeframes required by applicable data protection laws.